Today's Digital World
Today, when people have questions, their first instinct is to grab their phone or laptop and search online - and finding a collision repair shop is no different.
Picture this: a customer gets into a small fender bender in their grocery lot and needs it fixed fast. What do they do? They pull out their phone and search for repair shops nearby. Within seconds, a list of options pops up, complete with reviews, social media links, shop hours, and services. But one shop stands out, their reviews aren’t just positive - they’re glowing with thoughtful genuine replies to every single review, good or bad. That kind of care and attention speaks volumes, building trust before the customer even makes a call. And they’re not alone in feeling that way. Research shows that 88% of consumers are more likely to choose a business that responds to all its reviews.
So, when someone in your area searches for a shop like yours, how would you stack up? Would your shop stand out as the trusted choice - or get lost in the crowd?
Your Online Presence
Showing up in search engine results, responding to reviews, posting to social media, and keeping a website current are must-haves for any business today. If customers can’t find you online, your shop risks losing both revenue and credibility. Being easy to discover and responsive builds trust, attracts more customers, and drives loyalty. Managing all of this can take time and resources; where do you start??? The manual work behind it can be hard and even daunting. CCC Amplify simplifies and can even automate much of this process – seamlessly ensuring your online brand reflects the quality of your repairs.
Save Time and Effort
CCC Amplify makes it easy to see all your digital profiles in one single hub. Sync your business listings across more than 50 sites, bringing accurate and consistent information to your customers everywhere they search. Connect to review platforms like Google, Yelp, and more, and see all your reviews in one place. Sort your reviews by ratings and even set up automatic responses for positive and negative feedback - saving you time while showing customers you care. CCC Amplify is loaded with other features like social media posting, scheduling and profile metrics, website traffic data, and the ability to build a custom shop website that directly integrates into CCC ONE.
Boost Your Visibility
A strong online presence means more than just showing up in search results; it means showing customers that you’re active, engaged, and committed to delivering top-quality service. With the right strategy and resources in place, your shop can attract more customers, increase loyalty, and drive business growth - boosting your bottom line and ensuring you’re the first choice when customers need you most. A strong online presence is no longer a nice to have – it's a have to have.
Learn more at: cccis.com/amplify.
*Digital listings, including social media and review management, are provided by a third party through integration with CCC Amplify, subject to third party terms and conditions.
