From the Desk of Mike Anderson

Become One of Your Parts Vendors’ Best Customers by Understanding Their Perspective

Mike Anderson shares what parts managers have told him they look for in a good collision repair shop customer.

Mike Anderson

Collision Repairers Looking for More than Just Parts Discounts, Find Multiple Systems a Time-Suck

Mike Anderson says collision repair shops are just as frustrated as vendors at having to use multiple platforms to place orders.

Mike Anderson

Shops’ Needs from OEM Parts Wholesalers Go Beyond Prices, Discounts

Mike Anderson says when collision repairers look for a best-in-class OEM wholesale parts vendor, it's not just about the invoice.

Mike Anderson

Shops, Insurers, OEM Parts Wholesalers Need to Understand Each Other’s Perspectives

Mike Anderson of Collision Advice is giving a voice to one industry stakeholder often overlooked: wholesale parts distributors.

Mike Anderson

More on Measuring Your Shop’s Performance Based on Gross Sales Per Body Tech

Mike Anderson responds to readers' comments on his previous column on using this particular metric to track results.

Mike Anderson

From the Desk of Mike Anderson: Post-Crash Inspections Find Multiple ‘Deformed’ but Undeployed Airbags

One shop's experience illustrates how crucial it is to follow all manufacturers' repair procedures to the letter, every time.

Mike Anderson

From the Desk of Mike Anderson: Measuring Your Body Shop’s Performance Based on Gross Sales Per Tech

If you're not hitting average monthly gross sales of $65,000 to $75,000 per body tech, there are several possible reasons to consider.

Mike Anderson

From the Desk of Mike Anderson: Creating an Action Plan is Key to Reaching Business Goals

Collision shop owners often have a goal, but they don't always have a strategy in place to achieve it.

Mike Anderson

From the Desk of Mike Anderson: Common Situation in Shops Damages Vehicle Interior

Pooling rain water and sunlight led to an unexpected consequence.

Mike Anderson

From the Desk of Mike Anderson: How to Ensure You — and Your Techs — Have Adequate Business Insurance Coverage

Now is the time to take steps to document your company assets, and to talk with your business insurance advisor about your policy.

Mike Anderson

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Become One of Your Parts Vendors’ Best Customers by Understanding Their Perspective

Collision Repairers Looking for More than Just Parts Discounts, Find Multiple Systems a Time-Suck

Shops’ Needs from OEM Parts Wholesalers Go Beyond Prices, Discounts

Shops, Insurers, OEM Parts Wholesalers Need to Understand Each Other’s Perspectives

More on Measuring Your Shop’s Performance Based on Gross Sales Per Body Tech

From the Desk of Mike Anderson: Post-Crash Inspections Find Multiple ‘Deformed’ but Undeployed Airbags

From the Desk of Mike Anderson: Measuring Your Body Shop’s Performance Based on Gross Sales Per Tech

From the Desk of Mike Anderson: Creating an Action Plan is Key to Reaching Business Goals

From the Desk of Mike Anderson: Common Situation in Shops Damages Vehicle Interior

From the Desk of Mike Anderson: How to Ensure You — and Your Techs — Have Adequate Business Insurance Coverage

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Revolutionize Your Shop with an Advanced Alignment System!

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Current Digital Issue: November 2024

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From the Desk of Mike Anderson

Most Popular

Sponsored Content

Featured Video Revolutionize Your Shop with an Advanced Alignment System!

Shop & Product Showcase

Current Digital Issue: November 2024

Featured Video
Revolutionize Your Shop with an Advanced Alignment System!