Caliber Collision, the largest auto collision repair provider in the U.S., has extended its partnership with CCC Intelligent Solutions to enhance repair planning and operational efficiency through the CCC ONE® platform. The renewal includes the adoption of CCC® Diagnostics Workflow and CCC® Build Sheets across Caliber’s network of more than 1,800 locations.
The agreement marks a continuation of a long-standing relationship between the two companies. Caliber began using CCC ONE when it operated just 100 shops and has scaled its use of the platform in step with its nationwide expansion to 41 states.
“At Caliber Collision, we are committed to delivering the highest quality service and repair experience for our customers and carrier partners,” said Casey Santos, chief technology officer at Caliber. “By working with CCC, we gain access to the technology, data, insights and business partners we need to enhance our workflow efficiency and maintain the highest of standards.”
The CCC ONE platform enables collision centers to manage end-to-end repair processes, from estimating and diagnostics to partner collaboration and customer service, all within a single system. The integration of CCC Diagnostics Workflow and Build Sheets will further streamline Caliber’s operations by facilitating more accurate and efficient repair planning.
“Caliber plays a critical role in getting millions of drivers back on the road after a collision, and we're proud to continue providing them with industry-leading solutions that support their repair operations,” said Mark Fincher, vice president of product management at CCC. “With CCC ONE solutions, Caliber repair shops can manage workflows, access critical vehicle insights, connect to essential business partners, and make informed decisions -- all within a single, connected platform.”
The continued collaboration underscores both companies’ shared focus on leveraging advanced technologies to improve service outcomes and customer satisfaction in the collision repair industry.
For more information about CCC ONE, visit cccis.com/ccc-one.
