Autobody Consumer Behavior - Autobody News

Discover analyses on consumer behavior trends affecting the collision industry, including preferences, expectations, and the demand for services.

auto-insurance-claims-experience-survey

Auto Repair Times Improve as Insurance Premium Hikes Test Customer Loyalty

Of the respondents who experienced a premium increase in the past year, satisfaction is particularly low among those whose premium increased prior to making a claim.

Autobody News Staff

October-2024-projected-new-car-sales

New-Vehicle Sales Forecasted to Rise 10.3% in October

Dealer profit per unit has decreased as rising inventories mean fewer vehicles are selling above asking prices.

Autobody News Staff

consumer-readiness-autonomous-vehicles

Consumer Confidence in Self-Driving Vehicles Remains Low

An annual study by J.D. Power showed a slight rebound in readiness for fully-automated vehicles, but there are still many concerns over safety and data security.

Autobody News Staff

rental-car-customer-satisfaction

Study Finds Trust Key to Rental Car Loyalty

Issues such as difficulty operating in-car features are negatively affecting overall experiences for rental car customers.

Autobody News Staff

upside-down-car-loans

Average Amount Owed on Upside-Down Car Loans Hits All-Time High

Analysts with Edmunds found more than 1 in 5 vehicle trade-ins with negative equity are underwater by $10,000 or more.

Autobody News Staff

EV-tax-credit-program

$2 Billion in EV Tax Credits Claimed by 300,000 Buyers in 2024

Allowing EV buyers to apply tax credits to the sale price at the time of purchase has proven a popular move.

Autobody News Staff

September-2024-average-new-car-prices

New Vehicle Prices Remain Steady as EV Incentives Rise in September

One factor driving the downward pricing trend is the shift in consumer preference towards smaller, more affordable vehicles.

Autobody News Staff

ADAS-use-in-cars

More Drivers Embracing ADAS Features Like Lane Departure Prevention, Speed Alerts

Certain ADAS systems are now less likely to be deactivated thanks to improvements in their design and user interface.

Autobody News Staff

ADAS-alert-complaints

Alerts Cause Most ADAS-Related Complaints from New Vehicle Owners

The J.D. Power 2024 U.S. ADAS Quality and Satisfaction Study has seen a steady increase in such complaints.

Autobody News Staff

Tesla-Cybertruck-sales-production

Cybertruck Production in Texas Ramps Up as Registrations Increase

July sales data showed new Cybertruck registrations increased 61% over June, and significantly outpaced competitors in the electric pickup segment.

Autobody News Staff

Introducing the Car-O-Liner® - BenchRack™ Versa

Featured Video
Introducing the Car-O-Liner® - BenchRack™ Versa

Unrestricted Operational Efficiency and Increased Ergonomics.

Shop & Product Showcase

Read testimonials from real collision repair shops about the tools and technologies they use to get the job done.

Read Now

Current Digital Issue: November 2024

Autobody News is a free monthly publication for the owners and managers of 36,000+ collision repair shops across the country.
Click on the regional area of your choice or subscribe here.

west Digital Magazine Edition AK · CA · HI · ID · MT NV · OR · WA · WY

southwest Digital Magazine Edition AZ · AR · CO · LA NM · OK · TX · UT

southeast Digital Magazine Edition AL · FL · GA · MS · NC SC · TN · VA · WV

northeast Digital Magazine Edition CT · DE · ME · MD · MA · NH NJ · NY · PA · RI · VT

midwest Digital Magazine Edition IL · IN · IA · KS · KY · MI · MN MO · NE · ND · OH · SD · WI